For longer than 2 full decades, through utilizing top quality customer support & their own capacity to produce all-inclusive supplier networks, MTM support their clients to successfully carry out their objectives while achieving their own mission of local communities without boundaries.
MTM has connected together with their customers to put together non emergency healthcare travel for reaching medical-related care, offering freedom, along with connecting community resources.
Right from statewide non emergency medical transportation (NEMT) brokerage through to booking and sending for key transportation companies, MTM is here now to give a number of NEMT Brokerage products and services to take on the leading issues in health-related transportation & Public Transit Services. Their services look to enhance member health and wellness final results while working with client objectives, reducing system charges, as well as improving satisfaction through medical transportation services.
By using a wide variety of synced, workable travel solutions, mobility management assures every aspect of their passengers’ movement requirements will be fulfilled. They inform individuals on the transportation methods at hand, & assist them to pick the right form of travel that best fits their demands.
Taking advantage of their detailed familiarity with the healthcare transport solutions market, MTM’s mobility management model gives an ingenious approach to managed community transportation.
Your overall health and basic safety really are a main priority to MTM. In response to the current Coronavirus crisis, MTM are sticking with the recommendations provided by the Centers for Disease Control.
As demand continues to increase, mobility management delivers a strategic method for unifying, managing, & coordinating transport services. MTM collaborates with their clients to deliver a family of travel services and options like:
Diverse travel options & modes Eligibility assessments Travel training Helping plan for future system growth Modular, scalable solutions, up to full turnkey partnerships Pursuing opportunities for grant funding Educating passengers on & assigning them to the most cost-effective, appropriate mode of transport Performing education & outreach to explain the transportation system to stakeholders Developing strategies for meeting the needs of passenger populations Pursuing grant opportunities to maximize potential for federal Mobility on Demand “Sandbox” programs
As transit agencies outsource more services to achieve cost savings, a dedicated Quality Assurance (Quality Assurance) contractor is imperative to accurately track performance metrics, analyze data, & lead the agency & its contractors through continual quality improvement.
As being the eyes & ears of the agency, an accurate development of the agency’s own team, an independent Quality Assurance(Quality Assurance) specialist adds a further level of neutrality to hold various vendors responsible & pro actively tackle service & conformity challenges. Having experience which blends transit & excellent quality reassurance, MTM appreciates how many elements of Quality Assurance impact a transportation system’s function, and offers a system available to enhance compliance and method enhancement.
In each commitment MTM operate, MTM executes Quality Assurance activities which makes them uniquely skilled in order to supply neutral opinions, analyze program styles, and report very clear conclusions & ideas. MTM is known as a true leader on creating Quality Assurance tasks pertaining to the non emergency medical transport business, & also has efficiently integrated these procedures in their own programs for over 2 full decades.
The specialized Quality & Compliance section tracks the delivery of over Twenty million voyages each year through the sub contracted community of transportation suppliers, with well over seven point five mil messages or calls taken care of by means of their own support service locations annually. For each of their over A hundred agreements, MTM currently have internal quality control measures set up & keep themselves responsible towards effectiveness criteria & Key Performance Indicators(KPIs).
Even more particular towards the travel sector, MTM partners along with transit organizations in Maryland and Washington, D.C. to offer specific Quality Assurance services. In both cases, MTM always work with with the transit organizations to create thorough models which deliver control of the Administration & Operations within their paratransit units. Having a variety of protocols, plans, procedures, & paperwork evolved over the past More than 20 years and all set to be individualized to travel agencies’ unique demands, MTM is without a doubt very well outfitted to streamline implementation & produce instantaneous constructive affects regarding travel organizations of any specific size.